PRIVACY POLICY

Last updated: January 23, 2026

1. DATA CONTROLLER

The controller of your personal data is OPSWRO, based in Wroclaw, Poland (hereinafter: "Controller" or "we").

Contact the Controller:

2. DATA WE COLLECT

We collect the following categories of personal data:

  • Contact data: name, email address, phone number, company name
  • Communication data: content of messages sent via contact form
  • Technical data: IP address, browser type, operating system, device information
  • Analytics data: information about how you use our website

3. PURPOSES OF PROCESSING

We process your data for the following purposes:

  • Responding to inquiries submitted through the contact form
  • Providing services and fulfilling contracts
  • Sending marketing communications (with your consent)
  • Analyzing and improving website functionality
  • Fulfilling legal obligations

4. LEGAL BASIS

We process data based on:

  • Art. 6(1)(a) GDPR – Your consent (e.g., for receiving newsletter)
  • Art. 6(1)(b) GDPR – Performance of a contract or steps prior to entering into a contract
  • Art. 6(1)(c) GDPR – Compliance with a legal obligation
  • Art. 6(1)(f) GDPR – Legitimate interests of the Controller

5. RETENTION PERIOD

We retain your data for the following periods:

  • Contact form data: up to 2 years from last contact
  • Contract data: duration of contract + 5 years (limitation period)
  • Accounting data: 5 years from the end of the tax year
  • Marketing data: until consent is withdrawn

6. YOUR RIGHTS

Under GDPR, you have the following rights:

  • Right of access – you can obtain information about processed data
  • Right to rectification – you can request correction of inaccurate data
  • Right to erasure – you can request deletion of data ("right to be forgotten")
  • Right to restriction – you can request restriction of processing
  • Right to data portability – you can receive data in a structured format
  • Right to object – you can object to data processing
  • Right to withdraw consent – you can withdraw consent at any time

To exercise these rights, contact us at: biuro@opswro.com

You also have the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office (PUODO) in Poland, or your local data protection authority.

7. COOKIES

Our website uses cookies for:

  • Ensuring proper website functionality
  • Analyzing website traffic
  • Customizing content to your preferences

You can manage cookie settings in your browser. Disabling cookies may affect website functionality.

8. DATA RECIPIENTS

Your data may be shared with:

  • IT and hosting service providers
  • Analytics service providers
  • Accounting and legal service providers
  • Government authorities (when required by law)

9. INTERNATIONAL DATA TRANSFERS

When using services from providers outside the European Economic Area, we ensure an adequate level of data protection through the use of standard contractual clauses approved by the European Commission.

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or disclosure. These include:

  • Connection encryption (SSL/TLS)
  • Data access controls
  • Regular backups
  • Staff training

11. CHANGES TO PRIVACY POLICY

We reserve the right to update this Privacy Policy. We will inform you of significant changes by posting the new version on the website. We recommend checking this page regularly.

12. CONTACT

For matters related to personal data protection, you can contact us: